When a Costco worker failed to show up for work, store employees took actions that ultimately saved the employee’s life. However, things could have gone quite differently.
When a Mayfield Heights, Ohio, Costco store associate didn’t show up at work for his 5:00 a.m. shift, co-workers and management might have just assumed the employee was skipping or had overslept. They might have felt frustrated and simply went on about the business of the day without investigating.
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However, Costco Manager Jesse Orsborn didn’t do that; instead, he made a phone call to check on the tardy employee.
Jesse called the employee and became concerned when he heard the Costco worker on the other end of the line. The man’s speech was unclear, and Jesse knew something must be wrong. Unfortunately, the phone connection failed.
Jesse explained Costco protocol, “In situations where someone might oversleep for the early shift, we usually give them a friendly wake-up call, checking if they're on their way. However, this routine check-in took an unexpected turn.”
After being alerted about the strange call, the store’s Assistant General Manager, Dave Mackin, and others began trying to reach their colleague.
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“We started calling several times, and each time, it became more apparent that something was seriously wrong. There was mumbling and groaning, and it was evident that he was experiencing a medical emergency,” stated Mr. Mackin.
It soon became clear that their co-worker was having a stroke! While a few employees stayed on the phone with the man, others quickly contacted emergency support. Before long, medical help was on the scene, and the man was rushed to the hospital. Thankfully, he was later released, but he faces a lengthy recovery ahead.
If not for the thoughtfulness of Jesse Orsborn and the quick thinking of Dave Mackin and other employees, their fellow employee might not be alive today. Manager Mackin commented on the sense of community within the Cleveland area store, sharing, “We take care of our members. We take care of our employees. They mean the world to us.”
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“And let us not neglect our meeting together, as some people do, but encourage one another, especially now that the day of his return is drawing near.” Hebrews 10:25
h/t: Sunny Skyz
Featured Image Credit: Youtube/WTKR News 3
Hally is a freelance writer, blogger, and mental health advocate. A former school counselor, Hally works for a nonprofit that distributes tax dollars to mental health and prevention education providers that serve her county's kids and families. She's a contributor to a devotional and two essay collectives, and she shares resources and wisdom regarding parenting teens, mental health, faith, adoption, and more at http://www.hallyjwells.com where she strives to "Dig Deep and Reach High." She and her husband have three adult children and one rascally beagle pup. Hally loves travel, her book club sisters, personality tests, and a great glass of iced tea.